Contacts
The Contacts page is CubixOne’s customer master data hub. It keeps people and companies in one place and links them to CRM, activities, documents and operations.
What you can do
| Feature | Why it matters | Who uses it |
|---|---|---|
| Contact list | Search, filter and export the full customer base quickly. | Sales reps, office admins |
| Import & export | Bring contact lists from spreadsheets and push them to CRM or marketing. | Data team, operations |
| Merge duplicates | Keep the address book clean while preserving history and relations. | Managers, data stewards |
| Tags & relationships | Segment contacts and model company/person links for faster customer service. | Sales, customer success |
| Contact record | See full details, notes, chatter, history and related entities in one place. | All users |
Contact List
The Contacts list is the primary navigation for the address book. It supports search, active/archived filters, bulk selection and view mode switching.
Search by multiple fields
Search across name, email, phone, mobile, job title and city from the same input.
Filter active and archived contacts
Switch between active and archived contacts to review current records or historical entries.
Use the view toggle
Choose list view for bulk work or kanban-style browsing for a quick overview.
Create / Edit
Create and edit contacts with all the fields needed for business, finance and CRM connection.
Key fields
- Contact type: person, company, billing, delivery, other
- Primary identifiers: name, email, phone, mobile, website, job title
- Language, NIF / tax number, postal address and company data
- Notes, avatar and active status
Bulk Actions
Bulk actions help teams update many contacts at once without manual repetition.
- Archive selected contacts
- Unarchive restored records
- Delete obsolete contacts
- Export selected contacts to CSV/XLSX
- vCard export selected contacts as .vcf files
- Merge duplicate contacts safely
Import & Export
Import contacts from CSV and export lists for marketing, CRM or backup.
Import flow
- Upload your CSV file
- Map columns to contact fields
- Review validation errors
- Confirm and execute the import
Export options
Export selected contacts as CSV or XLSX, or download vCards for desktop and mobile address books.
Merge Duplicates
Merge duplicate contact records with a preview that keeps the chosen source of truth.
Merge workflow
- Select 2 or more duplicate contacts
- Open the merge preview
- Choose which values remain for each field
- Confirm merge and archive losers
Tags & Relationships
Use tags and relationships to model customer segments and company/person links.
What you can model
- Industry, supplier/customer type and custom groups using tags
- Billing contact, delivery contact and subsidiary relationships
- Company network links for parent/subsidiary relationships
Contact Record
The contact detail page brings together metadata, notes, chatter and related activity in one record.
Record page sections
- Contact details and address
- Tags, relationships and contact type
- Notes, chatter and activity history
- CRM links and related documents